Black Friday Sale - Buy One Get One Free | Terms and Conditions*

Terms & Conditions:

  • The offers in the Black Friday Sale are valid from 24th November 2024 to 2nd December 2024.
  • Products purchased from the Stock Clearance min 50% off section are not eligible for exchange, returns or refund.
  • Products that are not eligible for returns and exchanges have it mentioned on the product page itself.
  • Please refer to the size chart before placing the order.
  • In case of any defects, wrong product delivery or missing items, please get in touch with our customer care team @8484931561 within 48 hours of delivery.
  • Exchange in size can only be possible basis availability of stock and within 14 days of date of delivery.
  • We don’t have any provision for monetary refunds. A credit note will be given in case of a return and the validity for the credit note is 4 months from the time of creating it.
  • Promo codes are not applicable during this offer. Credit notes can be used.
  • Orders placed during the sale will be delivered within 4-5 business days of the order placement.
  • The Sitewide sale is only limited to the website and is not valid at the store at Phoenix Palladium, Viviana Thane, Phoenix Ahemdabad, DLF Avenue Delhi or any other CAI outlets, or marketplaces.
  • We have a separate offers running at all our stores which are different from the offers from our website.
  • Online purchases cannot be returned or exchanged at stores and store purchases cannot be returned or exchanged online. They are both separate avenues.

Buy One Get One FREE - Terms and Conditions 

  • Buy 1 Get 1 Free offer is valid on the website from 28th November 2024 to 2nd December 2024
  • This offer applies only to products displayed on the "Buy 1 Get 1 Page" on our website.
  • When you add two or more qualifying products to your cart, the lower-priced item will be automatically discounted to FREE at checkout.
  • Purchases made under this offer are not eligible for returns, exchanges, or refunds
  • This offer cannot be combined with any discount codes or gift vouchers. You can, however, use your credit note as a mode of payment to avail the offer. 
  • This is a limited-time offer.
  • If you receive a damaged, incorrect, or missing item, please contact our customer care team within 24 hours of delivery. You can reach us via email at customercare@thecaistore.com or WhatsApp at +91 85912 37531.