CAI CLUB REWARDS FAQ

Cai Loyalty is a membership program for all registered customers for an enhanced shopping experience. For each point collected you can redeem the same on our website for exciting merchandise!

You will have to register/ sign in with us via this https://thecaistore.com/account/register

No! If you are already registered with CAI, you are automatically a member! Log in to explore your membership https://thecaistore.com/account/login

No! Membership to our program is at no charge! Anybody can join and begin to earn Reward Points!

There are multiple ways you can earn CAI points!
1) On signing up = 1000 CAI Points
2) On purchases : Each rupee spent will earn you 1 CAI Point
3) At the start of your Birthday Month = Additional 1000 Reward Points
4) On referring your friend : You earn 4000 CAI points on their first purchase (Your friend earns a 200/-off on her purchase)

*Points earned or redeemed do not apply to tax or shipping*

1000 CAI Points is equivalent to Rs 50/-

A: Log in to your account and check for your points, and click redeem.

A discount code will be sent to your email ID which you can use against your order.

Redeem Points Pdf

Eg. Order value 1749/-

Value of Points Earned = 1355/- (INR 1749 - 18% Tax and shipping)

*Points earned or redeemed do not apply to tax or shipping*

You can collect your Reward Points as you shop and redeem the same on your next orders!

You can log in to your account via this https://thecaistore.com/account/login all your details are in here!

Reward Points can be redeemed only by members who have registered for the CAI loyalty program. Reward Points are non-transferable to friends and family. You can however always treat your friends or family members to a discount using your referral code, and in turn earn some points yourself! Check out our Referral Program to learn more!

Cancellation of orders would lead to loss of Reward Points of that particular order

Members with a registered email ID and birthday entered in their account profile will receive an additional 1000 points!

P.s Please make sure you have added your date of birth while registering!

If you have not added your Date of birth in your existing account please click on this https://thecaistore.com/account/loginAdding date of Birth Pdf

*Please add your DOB at least 30 days in advance to be rewarded.

COD Orders: If you place a COD order, Reward Points will be added to your account within 7 - 10 working days of us receiving the payment.

Paid Orders: Reward Points will be added instantly.

Reward Points are valid for 5 months

If you purchase a gift card, Reward Points will be added to your account.

Yes absolutely! With our Referral Program, you and your bestie can benefit mutually. Invite your friend to CAI and give them 200/- off* their first purchase, and earn 4000 CAI points for each successful referral!