Gift Card
Pre Order- 2-3 business weeks
The best feeling in the world is to see your loved ones happy!
Gift them a CAI gift card and make them the happiest!
Choose any of the given values that can be redeemed by your loved ones on any of our styles online!
Buy One Get One FREE - Terms and Conditions
Buy 1 Get 1 Free offer is valid on the website from 28th November 2024 to 2nd December 2024
- This offer applies only to products displayed on the "Buy 1 Get 1 Page" on our website.
- When you add two or more qualifying products to your cart, the lower-priced item will be automatically discounted to FREE at checkout.
- Purchases made under this offer are not eligible for returns, exchanges, or refunds
- This offer cannot be combined with any discount codes or gift vouchers. You can, however, use your credit note as a mode of payment to avail the offer.
- This is a limited-time offer.
- If you receive a damaged, incorrect, or missing item, please contact our customer care team within 24 hours of delivery. You can reach us via email at customercare@thecaistore.com or WhatsApp at +91 85912 37531.
Black Friday Sale Terms & Conditions:
- The offers in the Black Friday Sale are valid from 24th November 2024 to 2nd December 2024.
- Products purchased from the Stock Clearance min 50% off section are not eligible for exchange, returns or refund.
- Products that are not eligible for returns and exchanges have it mentioned on the product page itself.
- Please refer to the size chart before placing the order.
- In case of any defects, wrong product delivery or missing items, please get in touch with our customer care team @8484931561 within 48 hours of delivery.
- Exchange in size can only be possible basis availability of stock and within 14 days of date of delivery.
- We don’t have any provision for monetary refunds. A credit note will be given in case of a return and the validity for the credit note is 4 months from the time of creating it.
- Promo codes are not applicable during this offer. Credit notes can be used.
- Orders placed during the sale will be delivered within 4-5 business days of the order placement.
- The Sitewide sale is only limited to the website and is not valid at the store at Phoenix Palladium, Viviana Thane, Phoenix Ahemdabad, DLF Avenue Delhi or any other CAI outlets, or marketplaces.
- We have a separate offers running at all our stores which are different from the offers from our website.
- Online purchases cannot be returned or exchanged at stores and store purchases cannot be returned or exchanged online. They are both separate avenues.
In case of a return, please visit our returns app- returns.thecaistore.com and follow the simple procedures.
Note - There is no cost involved for return shipping.
Once the request is processed, the return order will be picked up from the address provided by you while placing the return request
Items for your returns should comply with the following conditions:
- Unused & in the same condition in which you received it.
- In the same packaging box so as to assure that the pair doesn’t get damaged in-transit back to us.
- If it is an embellished pair, please ensure that you do not put weight on the embellishments which will result in them breaking of falling off.
NOTE:
- Any returned item received by us that do not meet the above-mentioned conditions, will not be accepted and will be returned back to you at your expense. No amount will be reimbursed in this case.
- If you purchase from a retail store or 3rd party website other than CAI, the inquiry must be made directly though that retailer.
CREDIT NOTE
- We DO NOT provide REFUNDS.
- All items purchased from our website can be returned for a credit coupon within 14 days from the date of delivery. The entire amount of the returned product (excluding shipping cost) will be credited to the coupon code.
Free Returns
Vegan Leather
Eco - Friendly Packaging
COD Available