Cai's Iconic Sitewide Sale *T&C

Terms & Conditions:

  • Products purchased from the Limited pieces section are not eligible for exchange, returns or refund.
  • Products that are not eligible for returns and exchanges have it mentioned on the product page itself. 
  • Please refer to the size chart before placing the order.
  • In case of any defects, wrong product delivery or missing items, please get in touch with our customer care team @8484931561 within 48 hours of delivery.
  • Exchange in size can only be possible basis availability of stock and within 14 days of date of delivery.
  • We don’t have any provision for monetary refunds. A credit note will be given in case of a return and the validity for the credit note is 4 months from the time of creating it.
  • Promo codes are not applicable during this offer. Credit notes can be used.
  • Orders placed during the sale will be delivered within 4-5 business days of the order placement.
  • The Sitewide sale is only limited to the website and is not valid at the store at Phoenix Palladium, Viviana Thane, Phoenix Ahemdabad, DLF Avenue Delhi or any other CAI outlets, or marketplaces.
  • We have a separate offers running at all our stores which are different from the offers from our website.
  • Online purchases cannot be returned or exchanged at stores and store purchases cannot be returned or exchanged online. They are both separate avenues.