CAI CLUB REWARDS FAQ

Cai Loyalty is a membership program for all registered customers for an enhanced shopping experience. For each point collected you can redeem the same on our website for exciting merchandise!

You will have to register/ sign in with us via this https://thecaistore.com/account/register

No! If you are already registered with CAI, you are automatically a member! Log in to explore your membership https://thecaistore.com/account/login

No! Membership to our program is at no charge! Anybody can join and begin to earn Reward Points!

Signing up = 1000 CAI Points

Each rupee spent = 1 CAI Point.

Birthday Month = Additional 1000 Reward Points

*Points earned or redeemed do not apply to tax or shipping*

1000 CAI Points is equivalent to Rs 50/-

A: Log in to your account and check for your points, and click redeem.

A discount code will be sent to your email ID which you can use against your order.

Redeem Points Pdf

Eg. Order value 1749/-

Value of Points Earned = 1355/- (INR 1749 - 18% Tax and shipping)

*Points earned or redeemed do not apply to tax or shipping*

You can collect your Reward Points as you shop and redeem the same on your next orders!

You can log in to your account via this https://thecaistore.com/account/login all your details are in here!

Reward Points can be redeemed only by members who have registered for the CAI loyalty program. Reward Points are non-transferable to friends and family.

Cancellation of orders would lead to loss of Reward Points of that particular order

Members with a registered email ID and birthday entered in their account profile will receive an additional 1000 points!

P.s Please make sure you have added your date of birth while registering!

If you have not added your Date of birth in your existing account please click on this https://thecaistore.com/account/loginAdding date of Birth Pdf

*Please add your DOB at least 30 days in advance to be rewarded.

COD Orders: If you place a COD order, Reward Points will be added to your account within 7 - 10 working days of us receiving the payment.

Paid Orders: Reward Points will be added instantly.

Reward Points are valid for 5 months

If you purchase a gift card, Reward Points will be added to your account.

Terms & Conditions

Membership: No purchase is necessary for becoming a member. Members can join as soon as they have signed up with their details.

Eligibility: Members are entitled only to one account are the same is non-transferable to friends and family.

Changes in personal information: Members can update their personal information from time to time

Points are accumulated by current purchases only.

We hold the right to cancel an account at any time.

Points earned or redeemed do not apply to tax or shipping.



Earning and redeeming of points

- Points and rewards can be redeemed only by members who have registered for the CAI loyalty program

- Members earn 1 point for each Rupee that is spent

- Celebrating a Birthday: if members make a purchase on their birthday month. Members with a valid email and their birthday entered in their account profile will receive an additional 1000 points

- Cancellation of orders will lead to loss of all points earned for that particular order cancelled

- In case the product does not fit you, you can return the pair in exchange for a suitable size, your points will not be cancelled and can be redeemable

- In case you do not like the product you can exchange the same for a credit note. Your points for that order will not be added.

- COD Orders: Points will be added for orders that were made on COD after the payment of the same has been done in cash.