Black Friday Sale - Terms and Conditions*

Terms & Conditions:

• The offers in the Black Friday Sale are valid from 23rd November 2025 to 30th November 2025.
• Products purchased from the End Of Season Sale (EOSS) section are not eligible for exchange, returns or refund.
• Products that are not eligible for returns and exchanges have it mentioned on the product page itself.
  
• Please refer to the size chart before placing the order.
• In case of any defects, wrong product delivery or missing items, please get in touch with our customer care team on +91 8591237531 within 48 hours of delivery. We are available only on WhatsApp messages.
• Exchange in size can only be possible basis availability of stock and within 14 days of date of delivery.
• We don’t have any provision for monetary refunds. A credit note will be given in case of a return and the validity for the credit note is 4 months from the time of creating it.
• Promo codes are not applicable during this offer. Credit notes can be used.
• Orders placed during the sale will be delivered within 4-5 business days of the order placement.
• The Sitewide sale is only limited to the website and is not valid at the store at Phoenix Palladium - Mumbai, Mall of India - Noida, Palladium Ahemdabad, or any other CAI outlets, or marketplaces.
• We have a separate offers running at all our stores which are different from the offers from our website.
• Online purchases cannot be returned or exchanged at stores and store purchases cannot be returned or exchanged online. They are both separate avenues.