Incase of a return, you will have to courier the product back to us. This cost will not be borne by us. If you require a pickup facility , we will arrange for the same provided you pay the courier cost ( it can be paid via paytym , google pay, bank transfer) whichever is easier.

*Ensure that the following address is securely pasted on the returns box*

The Cai Store
56, Ground Floor, Kaliandas Udyog Bhavan,
Century Bazaar, Prabhadevi, Mumbai-400025

Eligible for Return

• Your item must be unused & in the same condition in which you received it.
• It should be in its original packaging accompanied by a proof of purchase.

NOTE:

1) Any returned item received by us that do not meet the above mentioned conditions, will not be accepted and will be returned back to you at your expense. No amount will be reimbursed in this case.

2)  If you purchase from a retail store or 3rd party website other than CAI, the inquiry must be made directly though that retailer.

CREDIT NOTE

• We DO NOT provide REFUNDS.
• All items purchased from our website can be returned for a credit coupon within 14 days from the date of delivery. The entire amount of the returned product (excluding shipping cost) will be credited to the coupon code.