If you don't like our swag..
. We offer a very simple and easy 7 days return policy to you. You can conveniently return any item for a credit coupon, within 7 days from the date of delivery.
. Please do not accept any order if seal is broken/unsealed at the time of delivery; as such orders will not be accepted if returned.
. All items purchased from Thecaistore.com can be returned for a credit coupon within 7 days from the date of delivery. The entire amount of the returned product (excluding shipping costs) will be credited to the coupon code.
. This coupon can be used for a future purchase within 4 months on Thecaistore.com.
. Please make sure that the returned items are packed securely and safely to prevent any loss or damage during transit. For all self shipped returns, please use a reliable courier service. The costs for the return will be borne by the customer. Ensure that the following address is securely pasted on the returns box:
Lower Parel (W), Mumbai - 400013
. Once your return is received by us, the quality will be checked. This is subject to your return having met the requirements of being unused and returned with original packaging and tags in place and returned within 7 days.
. Any returned item received by us that do not meet the above mentioned conditions, will not be accepted and will be returned back to you at your expense. No amount will be reimbursed in this case.
. A notification with the status of return will be sent you within 48-72 working hours from the date of receiving the item
. SALE: No Returns shall be accepted on SALE items. In case of the size issue, exchanges can be done for the same style of another only till stock lasts. No Refunds issued.